At 13x777, your privacy is not an afterthought — it is built into the way we operate. This Privacy Policy explains exactly what personal data we collect from Pakistani players, why we collect it, how we use it, and what rights you have over it. We believe you deserve plain, honest answers.
13x777 is an online casino and sports betting platform operated under an international gaming license, serving players across Pakistan — from Karachi and Lahore to Islamabad, Faisalabad, and beyond. When we refer to "13x777", "we", "us", or "our" in this Privacy Policy, we mean the company responsible for operating the 13x777 platform at 13x777.org.
As the operator of a platform that handles real-money transactions and identity verification for Pakistani players, 13x777 acts as the data controller for all personal data collected through the 13x777 website, mobile platform, and any associated communications channels including live chat and email support.
This Privacy Policy applies to all users of the 13x777 platform, including registered account holders, visitors who browse without registering, and individuals who contact our support team. By accessing or using the 13x777 platform, you acknowledge that you have read and understood this Privacy Policy.
📧 Data Controller Contact: If you have any questions about how 13x777 handles your personal data, please contact our support team. Email: [email protected] (plain text only — not a clickable link).
13x777 collects only the personal data that is necessary for the purposes described in this Privacy Policy. Below is a detailed breakdown of the categories of personal data we collect from Pakistani players:
When you create a 13x777 account, we collect the information you provide during the registration process, including your full legal name as it appears on your CNIC, your date of birth, your email address, your Pakistani mobile phone number, and the username you choose. This information is mandatory — without it, we cannot create or maintain a player account for you.
As part of our Know Your Customer (KYC) obligations under our international gaming license, we collect copies of identity documents including your Computerised National Identity Card (CNIC), proof of current residential address (such as a recent utility bill or bank statement), and confirmation of your payment method. KYC verification is required before any withdrawal can be processed. 13x777 stores KYC documents using encrypted secure storage.
We collect records of all financial transactions conducted through your 13x777 account, including deposit amounts and timestamps, withdrawal requests and processing records, bonus credits and wagering activity, and the payment methods used — including JazzCash account references, EasyPaisa mobile wallet details, and bank account information for HBL, UBL, Meezan Bank, and standard bank transfer. We do not store full bank account numbers or card numbers in plaintext — all financial identifiers are stored in tokenised or encrypted form.
We maintain detailed records of your activity on the 13x777 platform, including which games you played, the stakes placed, game outcomes, sports betting selections, in-play betting activity on PSL and other cricket markets, session durations, and responsible gaming tool settings you have applied to your account. This data is used for account management, responsible gaming monitoring, fraud detection, and game certification compliance.
When you access 13x777, we automatically collect certain technical information including your IP address, device type and operating system, browser type and version, screen resolution, referring URL, pages visited and time spent, and session identifiers. This data helps us secure the platform, detect suspicious access patterns, and improve the user experience for Pakistani players.
If you contact 13x777 through live chat, email, or any other support channel, we retain records of those communications including the content of your messages, the date and time of contact, the support agent involved, and the resolution outcome. This data allows us to maintain continuity of service and resolve disputes accurately.
| Data Category | Examples | Mandatory? |
|---|---|---|
| Identity | Full name, date of birth, CNIC number | Yes — account creation |
| Contact | Email address, Pakistani mobile number | Yes — account creation |
| KYC Documents | CNIC copy, proof of address, payment confirmation | Yes — before withdrawal |
| Financial | JazzCash/EasyPaisa details, bank references, transaction history | Yes — for transactions |
| Gaming Activity | Game history, bet records, session data | Automatic — platform use |
| Technical | IP address, device info, browser type | Automatic — platform use |
| Communications | Live chat logs, support emails | When you contact us |
13x777 collects personal data through the following channels and mechanisms:
13x777 uses your personal data for specific, legitimate purposes only. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which 13x777 processes personal data are:
✓ 13x777 does not sell your personal data to unaffiliated third parties for their own marketing purposes. Your data is used to operate and improve the 13x777 platform — not to generate revenue through data brokerage.
For each use of your personal data, 13x777 relies on one or more of the following legal bases:
13x777 does not sell or rent your personal data. We share your data only in the following circumstances and only with parties who are contractually bound to handle it securely and in accordance with applicable data protection standards:
To deliver casino games on the 13x777 platform, we share the minimum necessary player data (typically a player identifier and session token) with licensed game suppliers including Pragmatic Play, Evolution Gaming, and Hacksaw Gaming. These suppliers operate under strict data processing agreements and are themselves subject to international gaming regulation.
To process PKR deposits and withdrawals, we share necessary transaction and identity data with Pakistani payment providers including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and relevant interbank networks. All payment processor integrations are conducted over encrypted connections.
13x777 uses third-party identity verification and AML screening services to assist with KYC compliance and fraud detection. These providers receive the personal data needed to perform their specific service and are prohibited from using it for any other purpose.
13x777 may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by law, by order of a competent court, or in connection with our gaming license obligations. In such cases, we disclose only the minimum data necessary to satisfy the legal requirement.
In the event of a merger, acquisition, or sale of all or part of 13x777's business, player data may be transferred to the acquiring entity as part of the transaction. Affected players will be notified in advance of any such transfer and of any material changes to the applicable privacy terms.
The 13x777 website uses cookies and similar tracking technologies to operate the platform, remember your preferences, detect fraud, and analyse usage patterns. The categories of cookies used by 13x777 are as follows:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens, fraud detection | No — required for platform operation |
| Functional | Remembering your language preference, game lobby settings, responsible gaming limits display | Yes — with reduced functionality |
| Analytics | Aggregated, anonymised data on page visits, feature usage, and platform performance | Yes — via cookie preferences |
| Marketing | Tracking of promotional campaign performance for internal reporting (no third-party ad networks) | Yes — via cookie preferences |
You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in to your 13x777 account. 13x777 does not use third-party advertising cookies or share your browsing data with external ad networks.
13x777 retains your personal data only for as long as is necessary for the purposes for which it was collected, subject to any longer retention periods required by law or our gaming license obligations.
⚠ Where a player account has been suspended or closed due to suspected fraud, AML investigation, or regulatory inquiry, 13x777 may retain relevant data for longer than the standard retention periods until the matter is fully resolved.
13x777 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security infrastructure includes:
🔒 No online platform can guarantee absolute security. You also play a role in protecting your account — use a strong, unique password for your 13x777 account and never share your login credentials with anyone. 13x777 staff will never ask for your password.
As a 13x777 player, you have the following rights in relation to your personal data. These rights apply regardless of whether your account is currently active or has been closed:
You have the right to request a copy of the personal data that 13x777 holds about you. We will provide this within thirty (30) days of receiving a valid request. The first copy is provided free of charge; additional copies may attract a reasonable administrative fee.
If any personal data 13x777 holds about you is inaccurate or incomplete, you have the right to request that we correct it. For identity data such as your name or date of birth, correction requests must be accompanied by supporting documentation (e.g., a corrected CNIC copy).
In certain circumstances, you have the right to request that 13x777 delete your personal data. This right is subject to limitations where retention is required by law or our gaming license obligations — for example, transaction records and KYC documents must be retained for a minimum of five years following account closure regardless of an erasure request.
Where processing is carried out on the basis of your consent or a contract, and is automated, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to request that it be transmitted to another data controller where technically feasible.
To exercise any of the above rights, please contact the 13x777 support team via live chat or by emailing [email protected] (plain text only — not a clickable link). We will respond within thirty (30) days. We may need to verify your identity before processing a data rights request.
The 13x777 platform is strictly for adults aged 21 and above. We do not knowingly collect or process the personal data of individuals under the age of 21. Age verification using CNIC-based identity checks is a mandatory step in the 13x777 account lifecycle — no withdrawal will be processed and no deposit bonus will be credited to any account that has not passed age verification.
If 13x777 discovers that personal data has been collected from a person under 21 years of age, we will immediately close the account, void any balances, and delete all associated personal data as rapidly as our legal obligations allow. If you are a parent or guardian and believe a minor has accessed 13x777, please contact our support team immediately at [email protected] (plain text — not a clickable link) so we can take immediate action.
⚠ 13x777 is strictly 21+ only. Parents and guardians are encouraged to use device-level parental control software to prevent minors from accessing online gambling platforms. Please play responsibly.
As 13x777 operates under an international gaming license and uses globally distributed infrastructure and service providers, your personal data may be transferred to and processed in countries outside Pakistan. Where such transfers occur, 13x777 ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to that required under international data protection best practice.
Safeguards for international transfers may include contractual clauses in agreements with service providers, data processing agreements that impose equivalent privacy obligations, and transfers to jurisdictions that have been assessed as providing an adequate level of data protection for the specific processing involved.
All transfers of KYC documents and financial data are conducted over encrypted connections regardless of the destination jurisdiction. If you would like more information about the specific safeguards in place for any particular international transfer, please contact our support team.
The 13x777 platform does not contain links to external third-party websites for advertising or affiliate purposes. Where links to third-party content exist — for example, links to responsible gaming support organisations referenced on our Responsible Gaming page — those third-party sites operate under their own privacy policies, which are entirely independent of this Privacy Policy.
13x777 has no responsibility or liability for the privacy practices of any third-party website. We encourage you to review the privacy policy of any external site you visit before submitting personal data to it.
13x777 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Where changes are material — meaning they significantly affect the way we process your personal data or your rights in relation to it — we will provide at least seven (7) days' advance notice by posting a prominent notice on the 13x777 website and sending an email notification to your registered address.
The version date and version number displayed at the top of this document are updated with each amendment. Continued use of the 13x777 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you do not agree with any material changes, you should close your account before the effective date of the change.
If you have any questions, concerns, or complaints about how 13x777 handles your personal data, or if you wish to exercise any of your data rights, please contact us through the following channels:
13x777 targets an initial response to all privacy-related enquiries within four (4) hours during peak support hours. Formal data rights requests will be acknowledged within 72 hours and fully responded to within thirty (30) days of receipt.
If you are not satisfied with 13x777's response to a privacy complaint, you have the right to escalate the matter to the data protection authority in the relevant licensing jurisdiction, or to the dispute resolution mechanism available under 13x777's international gaming license. Details of these escalation routes are available from the support team on request.
✓ 13x777 takes all privacy complaints seriously. Every complaint is logged, investigated, and responded to individually. We do not use automated responses for formal data rights requests.
A plain-English summary of the most important points in this Privacy Policy — for Pakistani players who want quick, honest answers.
Every byte of data you send to 13x777 — from login to deposits to KYC documents — is protected by 256-bit SSL encryption in transit and encrypted secure storage at rest. Your CNIC and financial details are never stored in plaintext.
13x777 does not sell, rent, or trade your personal data to any unaffiliated third party for marketing or commercial purposes. Your data is used to run the 13x777 platform — nothing more.
You have the right to access, correct, export, or request deletion of your personal data at any time. Simply contact the 13x777 support team via live chat and we will process your request within 30 days.
13x777 uses CNIC-based KYC verification to confirm every player is at least 21 years old before processing any withdrawal. Data collected from underage users is deleted immediately upon discovery.
13x777 retains your account and KYC data for five years after account closure — as required by our gaming license. Technical logs are anonymised after 12 months. We do not hold data longer than necessary.
Have a question about your data? 13 x777's support team targets an initial response to all privacy enquiries within four hours during peak PKT hours, with full data rights requests completed within 30 days.
Now that you know exactly how 13x777 protects your personal data, you can play with full confidence. Join thousands of Pakistani players enjoying cricket betting, slots, and live casino games — with PKR support via JazzCash and EasyPaisa.
Login to Your Account Explore 13x777 Casino21+ only. Please gamble responsibly. Visit our Responsible Gaming page for tools and support resources.
13x777 is committed to responsible gaming. This platform is strictly for adults aged 21 and above. If you or someone you know may have a gambling problem, please visit our Responsible Gaming page for self-exclusion tools, deposit limits, and support resources. Play responsibly.